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Grow Your Business With 6 Best Automated Email Marketing Strategy

How to Increase Customer Retention with Automated
Email Marketing Strategies

Email marketing is one of the most reliable ways to promote your mobile business.
Emails could be the best way to market your business if you have all the right tactics.
But getting new customers is harder than ever, so now is the perfect time to focus on
keeping the ones you already have.

Even though it’s hard to learn about automated email marketing strategy, it’s a great
way to save time. I’ve put everything into one simple post so you can begin using it as
soon as possible without spending hours trying to figure it all out.

What Is Automated Email Marketing?

Automated email marketing, also called automation email marketing, is the process of
sending and creating emails using an email marketing platform. Automated software,
which can be cloud-based or hosted, is used to do this, and businesses often use it to
expand their reach in a cost-effective way.

Businesses can also easily send newsletters, sales announcements, and other updates.
This takes less time and effort than sending messages the old-fashioned way.

This process is often used as part of a larger digital marketing strategy to help build
brand awareness, convert leads, and even boost sales.

Follow These 6 Strategies To Increase Your Customer Retention

1. Use Emails To Send Personalized Messages To Specific Customers Or Groups

Email campaigns allow you to reach specific customers or groups. With a well-crafted
personalized message, you can make a huge impact.

For example, if you mail a list of customers who have purchased your product in the
past, you can let them know of a new offer you have or of a great new feature your
product has. You can make your email stand out even more when you tailor it to each
recipient.

With personalized messages, you can make the content meaningful and relevant to
each customer. You can also use specific style elements such as greeting lines, images,
and logos that best represent your brand and even vary the message depending on the
recipient’s preferences.

By taking the extra time to personalize your emails, you can ensure you’re reaching the
right people at the right time. This can lead to higher open and click-through rates,
resulting in a greater positive effect on your business.

2. Mails As Friendly Reminders

A timely, pleasant reminder will almost always result in a repeat customer. One of the
excellent strategies to improve customer retention is to email them about items they
put in their cart but still need to buy. This is called “cart abandonment,” It lets customers
know about items they liked but didn’t buy and encourages them to check out.

Additionally, Customers can receive reminders to renew their recurring service or
product, such as a subscription service or a three-month product supply, through repeat
transactions.

When sending a friendly email reminder, finding a balance between being friendly and
getting your point across is important. It’s a great way to remind people about upcoming
events, meetings, past-due payments, job applications, and more.

To download free templates for friendly email, click on the given link.

https://blog.hubspot.com/sales/friendly-reminder-email

3. Give Customers More Control

You already know that not all your customers or subscribers are the same. So, what’s
the point of sending them all on the same customer journey? Instead, you’ll need to
ensure that you can identify and categorize your subscribers and existing customers.

You can attract new customers by offering unique products and services at low prices to

give customers more control.

Note- Customers will only return or recommend you if you build relationships with them.
You can’t enter the business without them.

Allow them to specify their preferences. Customers travel a long path, and their
relationship with the brand may evolve. They will become less engaged, which can be
problematic. They will be the best judge of their relationship if they can choose.
However, building those relationships can be challenging at times. Making each
customer feel welcome and helped is the key to giving customers more control.

4. Create Compelling Content

Relationships are what keep customers coming back. You can build relationships with
your customers if you give them content that is useful and interesting. You can include
interviews, blog posts, case studies, and anything else that will inspire others. It’s an
excellent soft-selling technique.

Through upselling and cross-selling, customers can get a wide range of products.
Solving problems will keep customers interested. It gives users a chance to get
accurate and appropriate information. Customers learn more about the company’s
products and services and feel more connected to the brand’s story as a result. It can
also help keep customers who are unhappy from leaving the company.

Most of the internet has taken the advice literally instead of trying to figure out what
“good content” means. Now more than ever, making content that people want to read is
essential, but it’s easier than you might think. But it’s easy to find interesting content to
read. Like a deep conversation with a close friend, compelling content gives useful
information in an exciting and inspiring way.

You can click on the YouTube link below to learn more about how to make exciting
content.

https://in.video.search.yahoo.com/search/video?fr=mcafee&ei=UTF-8&p=Create+Compelling+Content&type=E210IN826G0#id=1&vid=256b534c60eac7bf20d0691ad9d74c8a&action=click

5. Build Your Segmentation On Customer Activity

Customer segmentation is the process of analyzing customer attributes and
categorizing them into groups based on how they behave, who they are, and their
unique characteristics. Customer segmentation enables businesses to drive results
using targeted messaging rather than a one-size-fits-all approach.

Furthermore, the question is how the segmentation of customer activity arises. Your
customer base will change as your industry evolves and your business adapts. As you
build your business, try to learn as much as you can about your customers so you can
give them the best service possible.

To build your segmentation on customer activity and continually refine their
segmentation strategies, they can:

  1. Create detailed and reliable buyer personas.
  2. Individual customer segments with customized marketing messaging
  3. Send out messages through marketing channels that reach distinct client categories.
  4. Based on segment comments, improve the products and consumer experience.
  5. Establish trusting connections with customers to foster loyalty

6. Use Re-Engagement Email Campaigns

Re-engagement emails are sent to clients who have stopped doing business with you in
order to get them interested in your business again. So, it is the best Automated Email Marketing for missed opportunities rather than email marketing for current customers.
It works especially well when a user cancels a subscription because companies usually
offer something to get the user back online.

Is it necessary to use re-engagement email campaigns?

The quick answer is yes. Re-engagement email campaigns offer numerous advantages
for building stronger relationships with your subscribers, including:

  1. Improving your reputation
    Empty emails hurt your sender’s reputation.
  2. Increasing your earnings
    As corny as it may sound, money is on the list. That is, every unopened email
    represents a potential revenue loss.
  3. Demonstrating your worth
    As much as your email list is your source of revenue, your readers rely on you.
    A well-executed re-engagement email can help them realize this.

Re-engagement campaigns are crucial for any company. They not only assist you in
reviving customer relationships but they also assist you in recovering revenue that you
may have lost.

Click the given link to know more about re-engagement email campaigns in detail.

https://essenceofemail.com/blog/12-examples-of-re-engagement-campaigns

Concluding Thoughts

In this blog, we’ve talked about Email marketing automation strategy including how to
use emails to send personalized messages to specific customers or groups, and how to
use emails as friendly reminders. It also includes how to give customers more control,
how to make compelling content, how to build your segmentation on customer activity,
and how to use re-engagement email campaigns.

Try out these helpful tips right away, and you’ll see results for sure.

5 Secrets Of User Experiences That Experts of nopCommerce Don’t Want You to Know

Want to drastically increase sales by changing your e-commerce website? Great!

Have you ever understood the requirements of visitors? If not, then start focusing on it. Well, this blog is generally for those who want to enhance user experience and learn how to leverage the power of nopCommerce to build a user-friendly web store. From customizing your shop’s color palette and layout to making checkout more accessible, these tips will help ensure your customers have the best possible experience when shopping in your store.

Note: You should always keep in mind that your website is a 24×7 salesman and has the power to be your most powerful asset and the core of your marketing efforts.

So, let’s get started!

Follow 5 Five Simple Steps To Improve Your Website User Experience

Find out how you can use features like mobile optimization, custom design, and others to improve the user experience and make the shopping environment more valuable and fun.

1. Ways to Keep It Simple and Clean

When creating an online storefront, it’s crucial to keep things as uncluttered and easy to navigate as possible. Users may become frustrated with a cluttered website and abandon it without making a purchase. The best nopCommerce sites have a minimalistic design that is intuitive to use.

Solution: This can be accomplished through the strategic deployment of white space, the reduction of visual clutter, and the elimination of extraneous items. The less complicated your website is, the quicker customers can find what they need and make a transaction.

2. Use colors and text logically

Colors and text are crucial for the user experiences of any website. When designing a nopCommerce website, it is essential to use colors and text logically to make it easy and visually appealing.

Solution: Use contrasting colors for the main elements of your website, such as the navigation menu, call-to-action buttons, and headings. This will make them stand out and draw the user’s attention. Use colors consistent with your branding, and use only a few colors, as this can make the website look cluttered.

When it comes to text, use readable fonts and font sizes. The user experience designer should use headings and subheadings to break up long blocks of text and use bullet points to make information easier to read. Remember that the text should be easy to read, so avoid using tiny font sizes or low-contrast colors, which can strain the user’s eyes

3. Custom Filters and Custom Sorting Options

One of the essential features of an e-commerce website is the ability to search for and filter products. Nopcommerce offers a lot of customization options when it comes to filtering and sorting products. However, ensuring these options are easy to use and understand is vital.

Custom filters: Help users find the products they are looking for quickly and easily.

  • Make sure to use filters relevant to your products and avoid using too many filters, as this can overwhelm the website.
  • Use clear and concise labels for each filter
  • Ensure that the filters are easy to find on the page.

Custom sorting options: They are also crucial for the user experience of an e-commerce website.

  • Make sure to offer sorting options relevant to your products, such as price, popularity, and rating.
  • Use clear labels for each sorting option
  • Sorting options should be easy to find on the page.

4. Site search

Site search is an essential feature of any e-commerce website. Nopcommerce offers a robust search feature that allows users to search for products by name, SKU, or description. However, ensuring the site search is easy to use and understand is essential.

Solution: Locate the search bar prominently, and identify the associated button clearly. Help users locate what they’re seeking fast by implementing predictive search and including spelling recommendations in case they make a typo.

5. Optimize for mobile devices

Roughly 88 percent of consumers claim they’ve had a negative mobile experience on websites, and 30 percent won’t return to a site after a bad UX encounter. (source: 99designs.com)

More and more people are using their mobile devices to shop online, so optimizing your Nopcommerce store for mobile devices is essential. Ensure your website is responsive, meaning it automatically adjusts to the screen size it’s being viewed on.
This will ensure that your website looks good and functions well on any device, whether a smartphone, tablet, or desktop computer.

Solution: You should consider using a mobile-first design approach, which means designing your website for mobile devices first and then scaling it up for larger screens.

Concluding Thoughts 

By taking advantage of all the features nopcommerce has to offer, you can create a user experience that is both enjoyable and efficient. Focus on design, provide helpful information, use reliable and intuitive software, offer customer support capabilities, and ensure the site is mobile-friendly. All of these tips will help improve the user experience for your customers, ultimately leading to increased sales and overall success for your eCommerce business.

You can also hire user experience consultants. Whether you’re looking for assistance with product development, troubleshooting an existing product, or simply want to learn about user experience best practices, their expertise is an invaluable resource.

Everything you need to know about B2B eCommerce App Development Cost

Microsoft’s ASP.NET Core framework and SQL Server backend database are the foundation of the open-source CMS mobile app for nopCommerce. You may find online retailers with administrative backends and front ends that allow for the creation of shopping carts.

Every CMS platform offers something unique, but nopCommerce’s capabilities enable you to have a singular, captivating, and unlimited buying experience. The platform offers a solid design and several features that are pre-installed. It enables you to engage in integrated marketing and SEO tools and upload an infinite number of items.

It provides effective B2B and B2C sales and marketing tools. There are many popular plugins and themes available on the platform’s large marketplace. A pre-installed version of the mobile app for nopCommerce is available for individuals without much technical know-how, and thorough documentation makes it simple to use for both developers and business owners.

What are the development features of B2B eCommerce app on nopCommerce?

B2B enterprises are changing alongside B2C firms as a result of fast digitalization and a global shift in the online paradigm. Using a strong b2b eCommerce app assures that you can expand the firm easily and strengthen its online strategy. nopCommerce can provide fast speed and an excellent user experience.

Other platforms struggle to match the versatility, customization, and administration simplicity of this one. Nopcommerce provides flawless performance regardless of whether your firm is networked locally or operates abroad. The following are some important development features of the Mobile app for nopCommerce.

 1. Multi-vendor features

In order to expand your network and add more suppliers to your business, nopCommerce enables the multi-vendor option. With just a few clicks, you can manage a large client database and product inventory with its built-in database. In addition to this, you may quickly obtain all the crucial, time-sensitive data for your business, such as review sales reports, information about your active vendors, or purchase details.

2. B2B Management

The protection of company data is a challenge that comes with running a B2B internet business. Even the business has many potential threats to consider. With an android app for nopCommerce, you can assign different roles to your partners and create specific terms for each function. You may manage who has access to what parts of your online store by using the access control list tool.

3. Different price levels

It’s crucial for a B2B store to offer competitive pricing and the flexibility to present a range of price points based on economies of scale. In any case, it’s necessary to offer possibly better price points to encourage more ordering and accurate pricing based on the account that is logged in.

4. High performance and safety

Use asynchronous techniques, web farm support, and the latest b2b eCommerce app technology. Also, a nopCommerce design should be created that is useful, profitable, and meets PCI Compliance standards for great performance and safety.

5. Complex custom business solutions

Customer mobile app development company provides many choices that are tailored to your business. You can specify whether each company owner connected to your organization should be tax-exempt or fall under a separate category. These tools make it easier for your team to manage finances.

6. A better buyer-seller conversation

These nopcommerce apps have gone beyond to maintain a smooth buyer-seller connection and ease successful business operations. They provide a simple method to make and submit inquiries, purchase orders, and other forms of orders. This ease an effective negotiation process between the buyer and seller with a top mobile app development company. 

What are the significant factors Influencing the E-commerce App Development Cost in nopcommerce?

It is expected that the eCommerce sector will continue to grow in the years to come. There are several eCommerce systems out there that appear to offer comparable features. Selecting the best platform for your business may be challenging.

Creating an e-commerce app may be quite expensive, but what variables affect the price? It contains both necessary and advanced app aspects, such as the technological stack, functions, payment mechanism, resources, business strategy, and the structure of the development team. So, we’ve mentioned some key points that can help you.

1. Security

The PCI (Payment Card Industry) compliance, SSL (Secure Sockets Layer) certificate, fraud protection, and data backups are just a few examples of the crucial security aspects. If customers are not sure about the security of their financial information, they will not make purchases from your eCommerce site.

2. Size and Layout of an E-Commerce App

How many features are there in your app will determine its size? Your app’s layout and icon design should be fascinating enough to draw users in and keep them interested. If you wish to upgrade the features and functions of your e-commerce software, the overall pricing will change.

3. Supporting Selling channels

Some of the top eCommerce systems are PrestaShop, WooCommerce, BigCommerce, Shopify, and WooCommerce. You may create a variety of selling options for more income with the help of these b2b eCommerce app development platforms.

4. Platform

The cost of creating an app for iOS and Android can be too costly. You may do a quick study to lower the cost of developing an e-commerce app, which would help you save some money. Find out who your app’s target market is, and then get in touch with an app development business.

App design cost nopcommerce

One of the most crucial factors to take into account when selecting a platform for your shop is the cost. For company owners who need a variety of features and add-ons in their app, Shopify is great. While Volusion offers a more sales-focused experience. BigCommerce is ideal for SEO. But, 3dcart has many practical features and expertly runs and creates eCommerce stores.

Some well-known and popular brands with huge sales volumes, like Bully Sticks, Casio Online, Xlibris, etc., use nopCommerce. It includes all of the features you’ll need to launch an online business, including tools for payment, shipping, managing your warehouse, marketing, and SEO. Due to its built-in GDPR compliance, it is especially perfect for users conducting business internationally.

nopCommerce development cost

You will need a unique marketing strategy, a focused target audience, and a demanding platform. Plus, the custom mobile app development company must pick a perfect service concept in order to make nopCommerce development profitable. E-commerce niches on other online platforms are the ones that are the most competitive. Plus, it’s important to ascertain which of your things may affect them. You must produce a design that can understand the thoughts of users and win over actual clients.   

Conclusion

Small- and large-scale shops can use the free and open-source e-commerce platform called nopCommerce. The mobile app for nopCommerce, which is based on ASP.NET Core, is a highly secure solution with integrated shopping cart technology.

5 Proven Strategies to Increase Sales 3X with nopCommerce in 2022

Introduction

Sales are the lifeblood of any business. If you dream to be the buzz of the town, you need to find ways to increase sales. nopCommerce is an open-source, free eCommerce platform that is simple to use and adaptable for various types of businesses. With nopCommerce, you can reach a wider audience and boost sales.

However, simply having a nopCommerce site is not enough to guarantee success. In order to boost sales, businesses need to take a strategic approach to their nopCommerce implementation and make sure they are taking advantage of all the platform has to offer. In this blog post, we have compiled some of the key strategies to increase ecommerce sales.

5 Mind-Blowing Strategies to Increase Sales 3X with nopCommerce:

1) Understand your business goals:

As business owners, we must be very clear about our understanding of our financial goals and long-term objectives. By setting realistic targets and understanding the potential of your nopCommerce platform, you can make sure that your online sales increase in 2022.

Checkout below-mentioned pointers to better understand your goals and go ahead of the competition:

  •  Identify your targeted audience:
    The first step in recruiting clients is to have a clear understanding of your target market. What are their needs and preferences? What motivates them to make a purchase? Once you have a good understanding, you can start to create marketing campaigns and content that will resonate with them.

  • Define your goals:
    Setting both short-term and long-term objectives is crucial for your company. What goals have you established for the upcoming year? What can you truly get done in that amount of time? Once you have a clear grasp of your objectives, you can begin to formulate a strategy.

  • Stay focused:
    When you’re running a business, it might be simple to get distracted. But it’s crucial to maintain your attention on the current task if you want to meet your sales objectives. You can make sure that your company is on pace to meet its goals by remaining structured and keeping your sights fixed forward.

2) Find your target audience:

No matter what business you’re in, finding and targeting your audience is essential to for greater returns. And with nopCommerce, you can do just that. With nopCommerce, you can segment your customers by location, interests, and more. As a result, you might maximize your chances of converting prospects into buyers.

But how do you find your target audience on nopCommerce? Check out some tips:

  • Make use of the nopCommerce search engine.
  • Employ the nopCommerce forums
  • Use social media

3) Make your products stand out from the competition:

Product differentiation is a key factor in the success of any business. Anyone always wants to ensure that their products are selling well and that they’re making a profit. An eCommerce platform like nopCommerce can help your business make a big impact in 2022. By making your products stand out, you can increase ecommerce sales threefold.

  • Use high-quality product images:
    Ensure that the product images you use accurately depict your products. This will aid potential customers in learning more about your goods and choosing which ones to buy.

  • Use compelling product descriptions:
    Using the best product descriptions ought to be engaging, straightforward, and short. In order to help your products rank highly in search engines, they should also be keyword-rich.

  • Offer competitive pricing:
    By providing competitive pricing, you may increase your consumer base and increase revenue. This can too boost client loyalty and customer retention rates.

  • Provide best-in-class customer service:
    Make sure to provide excellent customer service. As with first-rate customer service, your loyalty is exhibited and customers may revisit, which indirectly boosts sales.

  • Use nopCommerce’s built-in marketing tools:
    nopCommerce comes with built-in marketing tools that can help you reach a wider audience and increase sales. Use these tools to your advantage to make a big impact in 2022.

4) Promote your products:

Promoting products is a key element in any business. In fact, potential buyers can grasp your product and its use, and you may gain optimum visibility. There are many different ways that you can do this, but one of the most effective is through nopCommerce. Make sure you employ some below-given strategies to promote your products and increase online sales with nopCommerce.

Make sure you employ some below-given strategies to promote your products and increase online sales with nopCommerce.

  • Use social media to your advantage.
  • Offer discounts and coupons.
  • Run a contest or giveaway.
  • Get creative with your marketing.

5) Get rid of unnecessary components:

Are you looking for ways to increase sales in 2022? If so, you may want to consider getting rid of some of the unnecessary components. While it may seem counterintuitive, removing certain features and unnecessary components can actually help increase your sales.

Here are some of the components you may want to remove from your nopCommerce store:

  • Unused Plugins and Add-ons
    It’s recommended to get rid of any plugins or add-ons you aren’t using because they can be causing your site to load slowly or possibly threaten its security. Not only will this declutter your store, but it will also help improve your store’s performance.

  • Out-of-Stock Products
    Make sure you don’t have any out-of-stock items because that could affect your reputation. Therefore, take them out of your store right away. This will help prevent customers from becoming frustrated and leaving your store without making a purchase.

  • Slow-Loading Images
    Slow-loading images can be major upsetting for buyers. If your images are taking too long to load, consider removing them or replacing them with smaller, lower-resolution images.

  • Unnecessary Pages
    If you have pages on your store that are no longer relevant or necessary, get rid of them. This will support enhancing the website’s navigation and user experience.

Bottom Line:

To sum up, these were some top-notch ways to increase eCommerce sales. You may increase your sales by improving your product pages and implementing focused promotions. In addition to them, if you strictly adhere to the 5 essential tactics mentioned above, you will experience significant progress.

7 Ingredients to find the best Payment Gateway

The payment gateway is one of the most vital aspects of eCommerce business, yet it is neglected by many business owners. They are so engrossed with marketing, product development, advertising, logistics, and administration that they do not realize that a Payment gateway is like an endgame. It is the point where the customer hands over the money for which an eCommerce business has strived so hard. One wrong impression and all the efforts go down the drain.

A first-time buyer is always apprehensive about buying products in a brand-new online store. This fear reaches its peak at the time of payment. Your job as an eCommerce business owner is to make their experience stress free. Therefore, selecting the Right Payment Gateway for eCommerce store is a “make or break” decision. Having an easy payment system that is run through a trustworthy vendor can help you transform buyers feeling when they shop on your website.

As payments are the most important part of your business, finding the right payment gateway is imperative. A secure, efficient, and fast payment gateway not only improves customer experience and trust but also gives you peace of mind. Do consider the following factors while choosing a payment gateway for your online store:

⦁ Multiple Payment options
⦁ 24/7 Customer Support
⦁ Security features
⦁ Pricing
⦁ Integration method
⦁ Transactional Efficiency
⦁ Country Coverage
Let us discuss them…

1. Multiple Payment options:

The recent Fintech boom offers many lucrative payment options. To move ahead of the competition, Fintech companies offer users cashback, redemption points, and discounts on purchases made through their payment service. No one, especially online shoppers will miss an opportunity to save money. To satisfy customers, an eCommerce owner must provide all possible payment options needed by their target market.

According to statics by SaleCycle 6 % of cart abandonment happens because of a Lack of Payment options. This can be prevented by opting in for a reliable payment gateway service that provides you the maximum number of payment options on a single window and that too without restriction.

2. 24/7 Customer Support:

A 24/7 customer is a must these days. Suppose you are a business with payment gateways set up to receive thousands of dollars every day. A downtime of one hour can cause a lot of damage and dent your reputation.

According to Baymard Institute, 20% of cart abandonment during checkout happen because of website errors or crash. A 24/7 payment gateway support allows you to be highly receptive to the needs of your customers and get quick assistance during an emergency. It not only helps you minimize cart abandonment due to glitches but also helps you improve customer experience, customer retention, and brand loyalty.

In short, it is critical to review the type of customer support offered by a payment gateway before you sign up for it. Always choose the payment gateway that not only fits your budget but also makes for a great partner for the future.
Until and unless you or your staff is technically sound, don’t fall for free or cheap payment gateways that encourage DIY support.

3. Security features:

Research shows that in the year 2021, online companies lost $20 billion to e-commerce fraud, and it is predicted to rise. Make sure you secure your website against fraud. The security of transaction data on your website should be the uppermost priority for you, as it can seriously dent your market image.

When choosing a payment gateway, you must review the security and fraud protection services offered by them. A few important security features that a reliable payment gateway provides are:

PCI DSS Compliance
⦁ Data encryption
⦁ Secure socket layer ( SSL )
⦁ Secure electronic transaction ( SET )
⦁ Payment Tokenization
⦁ 3d secure 2.0
⦁ Fraud Monitoring and Protection
⦁ Employee training

The safety of the financial information on your website is your responsibility. It is always wise to pay a little more and choose or set up a secure, robust, and reliable payment gateway. Remember, there is no coming back from a data breach.

4. Pricing:

Pricing is one of the most important factors during a payment gateway selection. Before choosing a payment gateway always do your homework.
Analyze your business model, the cost of the product you sell, the types of payments you accept, the target audience, the amount of money you receive on a monthly/annual level, and so on. For example: if you sell low-cost products, high fees may adversely impact your profit.
Some examples of the fee charged by payment gateways are listed below.

⦁ Set-up fee.
⦁ Monthly fee or Annual fee.
⦁ Interchange fee.
⦁ Assessment fee.
⦁ Mark-up fee.
⦁ Processing fee.


Try to Keep costs as low as possible, but do not fall for payment gateway integration services that compromise your security, have functionality problems, have high downtime, and so on. It is better to pay a little more than to lose your reputation in the market.

5. Integration method:

The selection of payment gateway integration must complement your business needs. As your business grows, the payment gateway you select must be able to scale up effortlessly to meet the ever-changing needs of your customers.

There are three main methods to integrate a payment gateway:

⦁ Hosted gateway
⦁ Direct Post Method
⦁ Non-hosted gateway
Let’s discuss them.

6. Hosted payment gateway integration:

It is a third-party checkout system in which the customer will leave your website to complete payment on the service provider’s (PSP) page and then returns to the website to finish the checkout process. The hosted payment gateway offers easy integration, and one does not have to worry about security, but it comes with provider fees and a lack of control that might impact conversion rates.

7. Direct Post Method payment gateway integration:

It gives complete control over the checkout pages. You can easily and minutely brand, and customize your checkout page as your need, add analytics, and so on. In this method, you do not need Payment Card Industry Data Security Standard (PCI-DSS) compliance and can host it on your server. The flip side of this method is that it is not completely secure and might compromise your customer data with cybercriminals and hackers.

8. Non-hosted payment gateway integration:

It is for those businesses who want to make their payment system as per their needs. This is for the likes of Amazon, who can create and maintain the infrastructure of the payment gateway as per Payment Card Industry Data Security Standard (PCI-DSS) compliance or similar and afford it in the long run.

All three payment gateway integration methods have their pros and cons. You can choose the one that best suits your business in terms of budget, requirements, and long-term goals.

9. Transactional Efficiency:

It is about how smooth is the payment experience for your customers. The 3 main things that impact Transactional Efficiency on a payment gateway are:

10. Slow checkout process on the gateway:

29% of online shoppers expect to complete online checkout in under two minutes. If your gateway is loading slowly, you need to get it correct or find a better one.

11. Account creation request by Payment Gateway:

This a big “NO”. As per Statista, 22% of cart abandonment happens because of account creation requests. You should make sure your payment gateway should never ask your customer for account creation. Its job is to only collect payment for you.

12. Glitches, Downtime, and Crashes:

As per Baymard Institute research, 20 % of cart abandonment during check happen because customer encounter glitches, downtime, and crashes. If your payment gateway is a habitual offender on these things, you need to part ways immediately. Our recommendation is always to sign up for a payment gateway that offers 24/7 support.

Make sure that you or your staff keeps a check on all 3 parameters on a random basis to ensure Transactional Efficiency is not impacted.

13. Country Coverage:

For ecommerce businesses that target customers across the globe, they must check the country coverage of the payment gateway before subscribing. Some payment gateway providers only accept local payment methods or support local banks, this can limit your customer base and impact your sales.

If your long-term target is to go global, it is always wise to opt-in for a payment gateway with broad coverage, even if your business is in the initial stage and only shipping goods locally. This will allow you to quickly scale when needed and would not limit you on encashing random sale opportunities from a different country.

Conclusion:

Always remember, you are not married to a Payment Gateway and that there are other reliable payment gateway integration services in the market. Do your homework before choosing a payment gateway. Always keep your customer and business first.
After setting up the payment gateway, make sure that you randomly check the payment gateway workflow to ensure that it is properly serving your customer and giving value to your business.
Keep a check on the conversion rate as it works as a dipstick to measure the performance of a gateway. If it is improving or is as per your satisfaction, the gateway is doing a good job, else it’s time to switch. Happy Selling!!

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